sixer Responsible Gambling
Entertainment is best when it stays within limits. sixer believes that betting responsibly and with awareness keeps the experience enjoyable — not a source of stress or harm.
The minimum age to open an account and take part in any betting or casino activity at sixer is 21 years. Access by minors is strictly prohibited.
What Responsible Gambling Is and Why It Matters
Online betting and casino games are primarily a form of entertainment. But when the enjoyment of play is replaced by the urge to recover lost money, things can head in a different direction. The idea of responsible gambling at sixer is straightforward — before each session, set your budget and time limit, and stick to them.
Our terms and conditions clearly state that sixer provides services only to individuals aged 21 or older. An account cannot remain active without age verification.
Betting is never a guaranteed source of income — every bet carries both the chance of winning and the chance of losing. So never bet with money set aside for essential expenses. sixer wants you to stay safe and well over the long term.
Key things to keep in mind
- Betting is for entertainment only — not a substitute for income
- Do not bet more to try to recover money you have lost
- Do not play beyond a set amount of time each day
- Do not prioritise betting over family, friends or work
- Avoid betting when drinking or under emotional stress
- If you have trouble setting limits, contact sixer support
Tools to Keep Yourself in Control
sixer gives you several practical tools to help manage your own betting habits. They are easy to use and can be activated at any time.
Deposit limit
Set a maximum daily, weekly or monthly deposit amount. Once a limit is set it takes effect immediately, and a waiting period applies before it can be increased.
Session time limit
Decide in advance how long you will play in one session. When the time is up, sixer will automatically prompt you to end the session.
Reality check
At regular intervals you will be reminded how long you have been playing and how much you have spent. This notification helps you stay aware.
Loss limit
A feature that automatically ends your session once you have lost a set amount. This helps keep financial losses within a safe boundary.
Cooling-off break
Temporarily close your account for a few days. You will not be able to log in during this time, but normal access returns once the period ends.
Self-exclusion
If you need a longer break, your account can be fully deactivated for a set period. This can be activated through the form below or directly through support.
Request Self-Exclusion
Fill in the details below and the sixer support team will process your request within 24 hours. You can also make the request directly via live chat.
After submitting your request, the sixer support team will send a confirmation message to your registered email.
Warning Signs of Problem Betting
Check in on your own betting habits from time to time. If any of the signs below appear, take them seriously.
- Feeling the urge to keep betting after a loss in order to win the money back
- Secretly borrowing money from family or friends to bet
- Betting with money meant for bills or essential expenses
- Trying to stop betting but failing repeatedly
- Lying to or hiding your betting from people close to you
- Feeling that betting matters more than work, study or family responsibilities
- Feeling anxious, restless or irritable when not betting
- Using betting to cover up problems or forget difficulties
A simple check: If two or more items on this list seem to apply to you, take a break and speak with sixer support or a professional counsellor.
Where to Get Help
Acknowledging a problem is not a weakness — it takes courage. There are several ways to seek help.
sixer live chat
Chat directly in Bengali via 24/7 live chat. The support team can immediately help you activate deposit limits, cooling-off periods and self-exclusion.
sixer email support
Contact us by email for detailed requests or sensitive matters. Email address: [email protected] — responses are provided in both Bengali and English.
Family and professional support
Let a trusted family member know. Speaking with a mental health professional or counsellor is an option — they are ready to help without judgement.
The role of family
If a family member or someone close to you appears to be affected by problem betting, talk with them openly and without blame.
Encourage them to activate account limits or a break. If needed, family members can also contact sixer support on their behalf.
Our privacy policy explains how personal information is kept secure, including in support interactions.
The value of professional support
In some situations, willpower alone is not enough. Mental health professionals can provide evidence-based help for addiction.
This support is available at government hospital psychiatry departments and private counselling centres in Bangladesh. Seeking help means taking control of the situation — it is a positive step.
sixer's Commitment to Responsibility
sixer is not just a betting platform — it works to create an environment where play stays fair and safe. That is why we treat age verification, limit-setting and awareness tools as an essential part of what we do.
Our FAQ has detailed questions and answers about deposit limits, cooling-off periods and the self-exclusion process.
We always ensure that user data is protected with SSL encryption and modern security technology. How personal data is handled is described in detail in our privacy policy.
What we ensure
- No one under 21 can open an account or play
- Deposit, session and loss limits can be activated at any time
- Self-exclusion requests are processed promptly and with respect
- Bengali-language support is available 24/7 via live chat and email
- Personal and financial information is secured with SSL technology