sixer Privacy Policy
Your personal information is treated with the highest importance at sixer. This policy explains what information we collect, why we collect it, and how we keep it safe.
This privacy policy applies to all services and products on the sixer platform. By continuing to use sixer's services, you are considered to have accepted the terms of this policy. This policy should be read together with sixer's Terms and Conditions.
1 Definitions and Scope
In this policy, "personal information" means any information that can directly or indirectly identify a specific individual — such as name, mobile number, email address, date of birth, and financial information.
"Processing" means any operation performed on information — including collection, storage, modification, transfer, or deletion. This policy applies at all levels of sixer's website, mobile app, and online services.
2 What Information We Collect
2.1 Registration and Account Information
When you create an account on sixer, we collect the following information:
- Full name and date of birth (for age verification — confirming 21+ age)
- Mobile number and email address
- Bangladeshi National ID number or passport details (for identity verification)
- Username and password (stored in encrypted form)
2.2 Financial Information
During deposits and withdrawals, we store information about your payment method. Transactions on sixer are handled through bKash, Nagad, Rocket, and Upay. For transactions with these mobile financial services, your mobile wallet number is kept in log form, but your full PIN or password is never stored.
2.3 Usage Information
Information about your activity on the platform is collected automatically, such as:
- Which games you played and for how long
- Betting history and transaction records
- Login time, date, and device information
- IP address and browser information
2.4 Cookies and Tracking Technologies
Cookies are used on the sixer website and stored in your browser. They help improve site performance and remember your preferences. You can manage cookies through your browser settings, though disabling certain cookies may cause some site features to stop working.
3 Purpose of Data Collection
sixer uses your information only for specific and legitimate purposes. The reasons we process information are:
- Account management and identity verification — confirming that you are a real person and that you are 21 or older.
- Transaction processing — safely completing deposits and withdrawals.
- Customer support — resolving your issues via live chat and email.
- Fraud prevention and security — detecting and stopping unusual activity.
- Bonus and promotion management — ensuring accurate information for things like weekly reload offers or VIP benefits.
- Meeting legal and regulatory requirements — keeping records as required by applicable law.
- Service improvement — analyzing which games or features are used most.
We will never use your information for purposes beyond those listed above. To learn more about how your information is properly protected, sixer's overall security approach is explained on our About Us page.
4 Data Storage and Security
sixer stores your information on secure servers. The key elements of our security framework are:
4.1 Encryption
Every data transfer on the site is encrypted using SSL (Secure Socket Layer) technology. Your password is never stored in plain readable form — it is encrypted using a one-way hashing method.
4.2 Access Control
Only authorized staff can access your personal information, and only when required for their work. All staff are bound by confidentiality agreements.
4.3 Retention Period
Your information is retained for as long as your account remains active. Even after an account is closed, some information may be kept for a set period due to legal obligations. Once that period ends, the information is securely deleted.
5 Sharing Information with Third Parties
sixer never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
5.1 Service Providers
Limited information may be shared with certain trusted third-party service providers to assist with activities such as payment processing, identity verification, and game software operations. All such parties are contractually obligated to follow the same privacy standards as us.
5.2 Legal Requirements
Information may need to be disclosed based on a legal order, court directive, or request from a competent authority. In such cases, we provide only the minimum information necessary.
5.3 Business Changes
If there is a major change to sixer's business structure, users will be notified in advance and a new privacy policy will be published before any transfer of information takes place.
6 Your Rights
As a sixer user, you have the following rights over your own information:
- Right to Access: You can view the information stored in your account at any time.
- Right to Correction: If your information contains errors, you can request corrections.
- Right to Deletion: Within the limits of applicable law, you can request that your account and information be deleted.
- Right to Opt Out of Marketing: You can opt out of promotional emails or messages.
- Right to Lodge a Complaint: Any concerns about data protection can be raised with our support team.
To exercise these rights, contact us via sixer's 24/7 live chat or email. We provide support in both Bengali and English.
7 Responsible Gaming and Data Protection
sixer believes that data protection plays an important role in creating a safe gaming environment. We monitor your usage patterns so that if unusual betting behavior is detected, we can offer timely support.
Information collected for this purpose is used solely to protect the user and is never used for marketing or third-party purposes. Following Responsible Gaming principles is a core commitment of sixer, and data protection strengthens that commitment.
8 No Collection of Minors' Information
sixer is specifically not intended for anyone under 21 years of age. We do not knowingly collect information from any minor. If for any reason a person under 21 creates an account, it will be closed and their information deleted as soon as it is identified. If a parent or guardian believes their child has registered on this platform, please notify our support team immediately.
9 Changes to the Policy
sixer may revise this privacy policy as needed. For significant changes, you will be notified in advance via your registered email or through the app. The revised policy will take effect from the date it is published.
You are advised to review this page regularly to stay informed of the latest updates.
10 Contact and Complaints
If you have any questions, concerns, or complaints regarding this privacy policy, please contact us:
- 24/7 Live Chat — via the sixer website or app
- Email: [email protected]
Our support team can respond in both Bengali and English and generally resolves complaints promptly. For general questions, you can also visit our FAQ section, where answers to many common queries are available.