sixer FAQ — Your Questions Answered

sixer casino offers support in two ways — 24/7 live chat and email. Live chat usually gets a response very quickly. If the issue is complex or you need to share a document, email is the better option. Both Bengali and English are supported on either channel.

Yes, the sixer support team assists in both Bengali and English. With Bangladeshi players in mind, you can ask questions in Bengali via live chat or email and receive answers in Bengali as well. Language will not be a barrier.

Absolutely. sixer's live chat support is active seven days a week, twenty-four hours a day. If your account gets locked late at night, a transaction fails, or a technical error appears, you can reach out via chat at any time.

Before contacting sixer support, keep the following handy: your registered mobile number or username, a brief description of the issue (when it happened, which page or game), and if it is a transaction issue, the transaction ID or bKash / Nagad reference number. This helps the support team resolve things faster.

Email replies usually arrive within a few hours, though complex requests may take a little longer. For the fastest response, use live chat. Email is best suited for sending documents, account verification, or detailed complaints.

If your account is not verified, you are having trouble resetting your password, or you notice suspicious activity, contact live chat directly. If you need to send a detailed description or screenshots, use email instead. The sixer support team takes all account security issues seriously.

sixer casino accepts deposits through four mobile banking methods: bKash, Nagad, Rocket, and Upay. All four are widely used and familiar in Bangladesh. The minimum deposit is ৳500. Read the terms before your first deposit to understand how sixer bonus offers work.

Log in to sixer, go to the deposit page, and select bKash. Enter the amount (minimum ৳500), then send money via bKash to the number shown. Confirm the deposit with your transaction ID. In most cases the balance is credited within a few minutes.

Wait a few minutes first — during busy periods it can take 5–15 minutes. If it still has not arrived, contact live chat and provide the bKash / Nagad / Rocket transaction ID, the time of transfer, and the amount. The sixer support team will verify and resolve it quickly.

Yes, the Nagad deposit process is just as straightforward as bKash. On the sixer deposit page, select Nagad, enter the amount, and send it to the Nagad number shown. The minimum deposit is ৳500. Confirm with your transaction reference and your balance will update promptly.

The minimum deposit at sixer is ৳500 for every payment method. This applies to bKash, Nagad, Rocket, and Upay equally. A 100% bonus is available on the first deposit, up to ৳20,000 — bonus terms apply.

Yes. Rocket is Dutch-Bangla Bank's mobile wallet and Upay is also a supported method. The minimum deposit for both is ৳500. Both options are available on the sixer payment page and the process is the same — choose the amount, send to the specified number, and confirm with your reference.

Yes, the sixer website is fully optimised for mobile. It runs normally on Chrome, Firefox, or Safari on Android or iPhone. Slots, live casino, and cricket betting are all accessible in a mobile browser without a separate app.

Reload the page once your connection is back — in most games you will resume from where you left off. If a slot spin was completed, the result is already saved on the server. For live games, if the session has ended you will need to rejoin. If you are unsure, contact sixer casino's live chat.

On Android, open Chrome, go to the sixer site, tap the menu icon, and select "Add to Home screen". On iPhone, open Safari, tap the share icon, and choose "Add to Home Screen". This creates an app-like shortcut so you do not have to open a browser and search for the site each time.

Both the sixer Android (APK) and iOS apps are available through official channels. Visit the dedicated page on the site for full details about the sixer App. Downloading an app from any third-party source carries a security risk, so always use the official source.

First, clear your browser cache and reload the page. Check your internet connection — a slow connection can cause buffering in live games and slots. If the problem continues, try a different browser or switch from mobile data to Wi-Fi. If it still persists, let sixer support know.

The site works on most modern browsers. Android 8 or later and iOS 12 or later generally have no issues. On very old devices, some 3D graphics-heavy live games may perform poorly. In that case, simpler slot games tend to run fine.

Popular cricket markets at sixer include Match Winner, Toss Winner, Method of First Wicket, Innings Runs, Top Run Scorer, Man of the Match, and Series Winner. These markets are typically available for BPL, T20 World Cup, and international matches. See cricket betting for details.

If a match is abandoned due to rain or any other reason, the bet is generally voided and the stake is returned. However, if a result is declared via the Duckworth-Lewis method, that result may stand. For specific rules, check sixer's terms and conditions page — full details are explained there.

Yes, sixer offers in-play or live betting. After a match starts, you can still bet on markets such as the current over, next wicket, or runs within a specified period. Odds change quickly, so you need to stay focused. A good internet connection makes live betting much smoother.

Yes. BPL is Bangladesh's most popular cricket league and sixer offers betting on its matches. A range of markets from Match Winner to Top Batsman is available during the BPL season. Alongside BPL, betting on IPL and the T20 World Cup is also available.

sixer uses decimal odds. For example — in a limited-overs match, if Team A has odds of 2.10 and Team B has odds of 1.75, a ৳500 bet on Team B winning returns ৳875 (including ৳375 profit); if Team A wins, you lose ৳500. Higher odds mean greater potential return but a lower chance of winning.

Yes, Bangladesh Tigers international matches — ICC tournaments, bilateral series, and T20s — are available in the sixer cricket betting section. More markets open up on big match days. sixer has a cricket win bonus for regular bettors, which can be claimed by depositing on match day.